|
||||||||||||||||||||||
Stacey is wife of Thomas Siebel (chairman of First Virtual Group, a diversified holding company with interests in commercial real estate, agribusiness)
e movements in the U.S. computer! Michael J. Lawrie, senior vice president and head of sales and distribution at IBM left Big Blue for the position of CEO of Siebel Systems, held until now by the founder of the Thomas M. Siebel. "Siebel Systems is clear and indisputable leader of the CRM market is largely untapped and has a significant opportunity for growth," said Michael Lawrie. Certainly, the new CEO of Siebel is likely to face a big obstacle: his predecessor. Thomas Siebel founded the company that bears his name in 1993 when he left he held the important post at Oracle. But, like his mentor Larry Ellison, boss of Oracle, Thomas Siebel has a strong personality to say the least, extroverted, even domineering according to his family. And even if he leaves the CEO position he held until now, Thomas Siebel canned functions for less? invasive. Group strategy, relationships with users and partners, representing the company after the government and industry. Yes, really, that looks interesting coexistence to follow? --- Oracle Siebel adds to his list of conquests The number two software packages has finally decided to launch a friendly takeover of fellow Siebel Systems. A transaction valued at $ 5.8 billion. This is the seventh purchase transaction for Oracle this year. Oracle's shopping spree did not fall. The American world number two software packages, finally buys his compatriot Siebel Systems for $ 3.6 billion. Oracle offers Siebel 10.66 dollars per share, a premium of 16.8% over the closing price of Siebel Friday night. Siebel shareholders will receive the choice of cash or securities exchange their shares of Oracle Siebel cons, in a certain limit. If we add $ 2.3 billion cash from Siebel, the total amount of the transaction amounted to nearly $ 5.8 billion (4.7 billion euros). The Board and CEO, Thomas Siebel, have accepted the offer. This is the seventh purchase transaction for Oracle this year. Larry Ellison's group had fought hard to get their hands at the beginning of the year on People Soft, then swallowing companies Retek and ProfitLogic. This new operation? if it receives regulatory approval from U.S. competition - the one step closer to its big German rival SAP. With Siebel, Oracle offered the leadership position in the software segment of Customer Relationship Management, software that enables companies to better anticipate customer needs by drawing the entire relationship. But this segment is just the most important and most promising in terms of growth in the software market, according to IDC. Turnover, currently estimated at 8 billion, should reach 10 billion by 2009. A segment where competition is very fierce. For three years, sales of Siebel was down for lack of means to develop new applications. In the second quarter, the signatures of new licensing contracts had fallen by 17% to $ 78.3 million, below the 100 million expected by the group. For Oracle, this merger was even more sense than most of Siebel applications grows from Oracle databases. In mid-session, action Siebel jumped 13% in New York. Oracle increased 0.4%. ---- Siebel acquired the Irish publisher Eontec The editor e-business American Siebel Systems Completes Acquisition of Eontec his partner, a European provider of banking solutions 'multichannel'. After talking late March of a "partnership", Siebel (www.siebel.com) reported April 20, 2004 have negotiated the "purchase" of Irish society Eontec (www.eontec.com), a provider of solutions-oriented customers for the banking sector. For this acquisition, Siebel, U.S. software e-business and CRM, will initially pay $ 70 million to shareholders of Eontec. Then in 2005, the publisher will pay up to $ 60 million of additional cash depending on the sales generated. This transaction enables Siebel to offer banks a richer offer solutions bank "multichannel" based on J2EE (Java 2 Enterprise Edition). Of teller transactions to online services, the supply of Siebel thus completed should enable these institutions to "increase the profitability of their branch networks, contact centers, using an integrated suite of applications, transaction management financial, marketing, sales, customer service and business intelligence. " To do this, Siebel Finance was completed with the software suite of banking Eontec, including Branch Teller (ATM) and Internet Banking (online banking). "Banks realize that they must transform their agencies in order to make sales centers and customer-oriented services, and this through the use of innovative technology that can advantageously replace existing transaction processing window become obsolete, "says Thomas Siebel, CEO of Siebel Systems. Enthusiastic, he added that the merger of Siebel and Eontec "is an asset to the banking industry and its customers worldwide. " This feeling is shared by Patrick Brazel, CEO Eontec. It has recently clarified that "the U.S. market a new regulatory and aging networks necessitate the introduction of a superior solution providing a global view of the customer. " Note: Employees of Eontec join the Siebel Retail Finance division, department now headed by Mr Brazel himself. ---- "The market demands a credible alternative to Siebel" With the CRM module, the publisher shall complete the California launch of its 100% Web, PeopleSoft 8, which began in September 2000. Available since the end of June, PeopleSoft 8 CRM is aimed primarily at key accounts. For vice-president of international operations, this solution is "in tune with the market." It took two years and some 500 million dollars to develop PeopleSoft 8, which you present as a solution "next generation". Was based on what your thinking? At a time when you were the sales force automation, service automation, call center ..., the targets were clearly defined by the editors, as well as users. Today, we understand that the software must be recaptured by the user. This implies a profound change of architecture. It is no longer handle 1000 or 3000 users ..., but to provide training, support, sustainability of systems. With a volume of users so the product must be used in an intuitive way by turning to the "Pure Internet." There is another important element is that of performance. When you want to put a real CRM architecture in place, it must be connected to a very large number of systems among which we find, for example, the back office. System reliability is paramount. Only a customer-focused organization can ensure the smooth running of the system. That is what we call "next generation", integrating the concept of "Pure Internet." Launched a first version in September 2000 in France, PeopleSoft 8 CRM she echoed on the market? Even before its official launch (in June 2001, ed), we had already issued more than 1,600 copies of PeopleSoft 8-5 000 customers worldwide. Currently, almost 10% of our installed base has already acquired our new solution. In France we have about 60 clients in that environment should integrate Vantive PeopleSoft 8 CRM. We will have some time to migrate our entire database. Not because our technology is not ready! But for a client move from a client-server Internet architecture is a major change. The question is: "How and - especially - when I do it?". We rely on a very high demand by the end of this year and in the course of next year. How do we react in PeopleSoft slowing U.S. economy? In our case, we had very good results (503 million dollars in turnover in Q1 2001, ed), above market rates. Now it is true that there is a downturn in the U.S.. Some wondered whether it will reach Europe. We, we do not feel it yet. However, some cases take longer and the competition becomes more active. But our projects are increasing significantly worldwide. And how do you explain it? I just think that, somehow, PeopleSoft is part of the answer. Many companies are forced to implement new architectures focusing on their customers, their back-office or employees. The only way for these companies to do is look to the Internet. In fact, we are positioning ourselves more and more around the Internet and multimedia technologies. This allows us to grow our business consistently. How do you respond to Thomas Siebel, when he declares: "Today, we have no real competitor? It is true that Siebel has surfed the wave CRM success. They have become leaders in market share quite quickly. Today, the situation is changing. The subject is no longer implement a system focused on sales, but on the clients. Suddenly, the issue of integration of CRM with back office is essential. Today, we move from one world to another (CRM in e-CRM, ed) using very different products, but essential to implement an integrated solution built around the customer. The issues and skills are no longer the same. This is where we position ourselves. That is why the deal is different and that the monopoly approach, if not arrogant, Siebel will not persist. Customers, partners, competitors no longer accept it. All require a credible alternative to Siebel. There can be a market growing so rapidly, a single dominant player. -> Created for Stacey Siebel |
||||||||||||||||||||||